Privacy Policy
Effective Date: March 1, 2025
1. Introduction
Welcome to LavaZoo (“we”, “our”, or “us”). We operate an online marketplace (“Website”) for real estate listings (“Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our Website and services. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you register on our Website, submit inquiries, list a property, or otherwise interact with our Service, we may collect information such as your name, email address, phone number, postal address, and payment details.
- Property-Related Information: Information related to real estate listings including property details, images, location data, and descriptions.
- Usage Data: Information automatically collected when you access our Service, including your IP address, browser type, operating system, referring URLs, and other usage data.
- Cookies and Tracking Technologies: We or our trusted third parties may use cookies and similar tracking technologies to enhance your user experience and gather information about your browsing activities. For details, see Section 5 below.
3. How We Use Your Information
Your information may be used for the following purposes:
- To provide, operate, and maintain our Service.
- To improve, personalize, and expand our Service offerings.
- To process transactions and manage property listings.
- To communicate with you regarding updates, marketing, and customer service.
- To analyze usage trends and user behavior to enhance our Service.
- To comply with legal obligations and enforce our Terms of Service.
4. Sharing and Disclosure of Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our Website, processing payments, and providing customer service.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owners.
- Legal Compliance: When required by law or to protect our rights, property, or safety, as well as those of our users or the public.
5. Cookies and Tracking Technologies
Our website or our trusted third parties may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand user behavior, personalize content, and improve our Service. You may choose to disable cookies through your browser settings, though this may affect certain features of our website.
6. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will take steps to securely delete or anonymize it.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, update, or delete the information we hold about you. To exercise these rights, please contact us using the information provided in Section 10.
9. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: